Discover Human Anatomy Like Never Before!

System Requirements

Get the required plug-ins

Get the Unity Web Player plug-in
Download the installer for the Unity Web Player plug-in here.

Get the Adobe Flash plug-in
Install the latest Flash Player plug-in from Adobe's Web site here.

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I clicked "Launch Visible Body" but nothing happened.

The Visible Body application launches in a new window, so please make sure that you've allowed pop-ups for www.visiblebody.com. If the problem persists, confirm that your computer meets the recommended system requirements.

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I clicked "Launch Visible Body" and an empty pop-up window appeared.

Make sure the Adobe Flash Player 9.0+ plug-in and the Unity Web Player 2.1+ plug-in have been installed for your browser. Download the installer for the Unity Web Player 2.1+ plug-in here. Install the latest Flash Player plug-in from Adobe's Web site here.

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I see the Skeletal System, but not the rest of the body.

The Skeletal System downloads first and is automatically added to the viewing area; all other body systems download in the background. When a new body system has finished downloading, an Add button appears next to its entry in the menu. Click the Add button to add that body system to the viewing area.

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The Visible Body application is slow or unresponsive, or causes my computer to lock up.

The Visible Body features complex 3D geometry which can overload some computers' processors -- please see the recommended system requirements above. To dedicate the maximum amount of processing resources to the Visible Body application, make sure that all other applications and browser windows are closed. Try hiding body systems and objects that you don't need to view -- performance improves with fewer visible objects in the viewing area.

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The Visible Body application freezes while body systems are downloading.

The Visible Body application processes each body system for use when it has finished downloading. This processing may take a few moments before an Add button appears in the menu. Performance may be affected while each new body system is prepared for viewing.

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The Visible Body application freezes when I click the Add button.

The Visible Body's complex 3D geometry can take a few moments to load into your computer's memory after you click the Add button. Performance may be affected while each new body system is prepared for viewing.

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I see a warning icon next to a body system.

The Visible Body application failed to load the body system that appears with the warning. Please try relaunching the Visible Body application by closing the window and returning to the Visible Body home page. Please confirm that your computer meets the recommended system requirements.

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Anatomical structures flicker on my screen.

This known issue arises with some video cards. If the problem persists, try updating your video card drivers.

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I want to change my password.

Subscribers can click the "Edit Profile" link in the upper right to change passwords and security question information.

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I don't want to receive Visible Body email.

Subscribers can click the "Edit Profile" link in the upper right to change email subscription preferences.

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I want to contact technical support.

Please refer to the technical support items listed above to troubleshoot the most common support issues. If you still need to contact technical support, send an email to technicalsupport@visiblebody.com. Emails are responded to as time permits and in the order they are received -- thank you for your patience.

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I want to report a bug.

We appreciate any help you can provide documenting bugs. Please send an email to bugreport@visiblebody.com to report a bug.

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